Lean Six Sigma Green Belt Certificate for Healthcare Organizations - Online

Delivering products or services on schedule is no longer the benchmark for success. Now more than ever, organizations are concerned with doing things right by maximizing quality and increasing both efficiency and effectiveness. The Six Sigma approach to excellence is used world-wide in industries and organizations of all types and sizes. Six Sigma is a quality-focused, project-oriented, data-driven methodology used to eliminate defects, increase customer satisfaction and improve bottom line
results.

This five-day course provides participants from various backgrounds the tools needed for solving quality problems, improving processes, and creating a more customer-focused environment in their companies. A Green Belt certification gives professionals the tools needed for analytical problem-solving, critical thinking, and process-improvement skill development. On day five, participants will sit for their Lean Six Sigma Green Belt certification exam. Yellow Belt concepts will be covered, and no prior Six Sigma training is required.

What is Lean Six Sigma?

It combines several methodologies:

• Six Sigma is an enterprise-wide, project-driven quality improvement approach that emphasizes a systematic method to problem solving and making decisions based on data. Six Sigma results in increased customer satisfaction, improved quality and reduced costs.

• DMAIC is a five-step methodology used for projects aimed at improving an existing business process.

• Lean is a method that concentrates on reducing waste by improving work flow and eliminating mistakes.

Together, these methodologies provide organizations powerful ways to reduce waste, improve customer service, and reduce costs.

Moderate PC and Windows skills are necessary.

PROGRAM AGENDA
• Six Sigma Introduction
• The DMAIC Roadmap
• Capturing the Voice of the Customer
• The Project Charter
• Managing the Project
• Stakeholder Analysis
• Six Sigma Teams
• Selecting Projects
• Cost of Quality
• Introduction to Process Maps
• Graphical Analysis Tools
• Lean Principles
• Control Plans
• More Graphical Analysis Tools
• Lean
1. Visual Management
2. Eight Wastes
3. 5S
4. Mistake Proofing
5. SMED
• Making Sense of Data: Introduction to Statistics
• Measures of Central Tendency
• Measures of Dispersion
• Normal Distribution
• Hypothesis Testing
• Process Capability
• Control Charts