Lean Six Sigma Green Belt Certification - Online * Instructor Led

Dates: January 31 - March 21, 2019

Meets: Live Online Sessions Every Thursday from 6:30 PM to 7:30 PM Starting 1/31/19

Registration Fee: $1,500.00

OR

Six Sigma is an enterprise-wide, project-driven quality improvement approach that emphasizes a systematic method to problem solving and decision-making based on data. Six Sigma results in increased customer satisfaction, improved quality and reduced costs. Lean is a method that concentrates on reducing waste by improving work flow and eliminating mistakes. Together, these two methodologies provide a powerful means for companies to delight their customers and improve bottom line results. Lean Six Sigma has been successfully applied in manufacturing firms, hospitals, educational institutions, banks, retail operations, insurance companies and other service-related industries. In each case, organizations can reduce waste, improve customer service and reduce costs.

In this Green Belt course students will learn how to implement the Lean Six Sigma methodology in their organizations to improve customer satisfaction and deliver bottom line results. Participants will learn the five-phase DMAIC project approach and master quality tools that they can apply immediately at their workplaces. Students practice performing analysis and applying Six Sigma tools using a hospitality industry case study. Upon successful completion of the class, students will earn their Green Belt Certificate. Classes will meet together online once per week for one hour.

Students should have at least a 2-year degree and should be able to solve basic algebraic equations. In addition, experience with using formulas and creating graphs in Microsoft Excel is extremely helpful.

The 8-week,instructor-led program includes:

  • Instructional videos with companion course guide
  • Hospitality industry case study
  • Excel spreadsheet with templates and custom calculators
  • Modules on the Six Sigma philosophy, DMAIC methodology, graphical analysis tools, statistical methods, and Lean tools
  • Asynchronous discussion board assignments
  • Three open-book, multiple choice exams
  • Weekly live online sessions held on Thursday evenings from 6:30-7:30pm. These sessions will be archived for later viewing if the student is unable to participate in the live meetings.

Course topics include:

  • Introduction to Lean Six Sigma
  • The DMAIC Project Roadmap
  • Capturing the Voice of the Customer
  • Project Selection and Scope
  • The Project Charter
  • Stakeholder Analysis
  • Six Sigma Teams
  • The Cost of Quality
  • Mapping Processes
  • Graphical Analysis using Microsoft Excel
  • Analysis Tools for Teams
  • Introduction to Statistics
  • Measures of Central Tendency & Dispersion
  • The Normal Distribution
  • Confidence Intervals
  • The Six Sigma Shift
  • Process Capability
  • Control Charts
  • Lean: Eight Wastes, Visual Management, 5S, Quick changeover, Mistake proofing
Fee: $1,500.00
Hours:35.00
CEUs:3.50
Date Day Time Location
01/31/2019Thursday6:30 PM to 7:30 PM Online Class
02/07/2019Thursday6:30 PM to 7:30 PM Online Class
02/14/2019Thursday6:30 PM to 7:30 PM Online Class
02/21/2019Thursday6:30 PM to 7:30 PM Online Class
02/28/2019Thursday6:30 PM to 7:30 PM Online Class
03/07/2019Thursday6:30 PM to 7:30 PM Online Class
03/14/2019Thursday6:30 PM to 7:30 PM Online Class
03/21/2019Thursday6:30 PM to 7:30 PM Online Class

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